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Online Banking Updates

New Security Features beginning September 18th!

We have introduced new features to our online banking platform to further enhance security.

These enhancements add an extra layer of identity verification to safeguard your personal information.

As part of this update, all Online & Mobile Banking users must select new challenge questions and answers. See below for the steps that you will need to got through the first time you log in after the update.

Additionally, going forward, logging in from unrecognized devices/locations/browsers will trigger a security prompt and will now require you to answer new challenge questions or receive a one-time passcode via text or voice call.

Please ensure we have your current phone number on file.

If it needs updating, contact us at (713) 595-3400.

The steps you will need to take to re-enroll are shown below.