USECU Internet Privacy Policy Statement

Thank you for visiting the USE Credit Union website and reviewing our Internet Privacy Policy.

Information Collected and Stored Automatically

For site security purposes and to ensure that this service remains available to all users, USECU employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information that would identify you personally.

We automatically collect and store only the following information about your visit:

  • The internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website

  • The date and time you access our site

  • The pages you visit and the result of the request, such as image or query

  • Other status codes and values resulting from the Web server responding to the request received: HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.

USECU does not use “cookies” on its main website, however it does use session “cookies” on its NetBranch website. USE CU uses session “cookies” which are set to expire when your browser is closed. We do not retain any of the information obtained in the “cookie” for marketing purposes and USE CU does not give, sell or transfer personal information to non-affiliated third parties except as allowed by applicable law or without proper disclosure. (A session “cookie” is a file placed on your hard drive by a website that expires when you close your browser. Since the session “cookie” is temporary, it cannot be used to track a visitor and therefore has much less security concerns than a persistent “cookie”.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.

Information Collected from E-mails and Web Forms

When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that emails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with the information for future improvements to our website. We may forward your E-mail to other USECU employees who are better able to respond to your request. USECU may also use this information to help us do our work. We do not create individual profiles with the information you provide. USECU does not give, sell or transfer personal information to non-affiliated third parties except as allowed by applicable law or without proper disclosure.

Privacy Notice

What do we do with your informa
Facts WHAT DOES USE CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include:
  • Social Security number and account balances
  • credit history and credit scores
  • income and payment history
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons USE Credit Union chooses to share; and whether you can limit the sharing.

Why We share your information
Reasons we can share your personal information Does s USE Credit Union share? Can you limit this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our Marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes -
information about your transactions and experiences
No We Don't Share
For our affiliates' everyday business purposes -
information about your creditworthiness
No We Don't Share
For our affiliates to market to you No We Don't Share
For our non-affiliates to market to you No We Don't Share

Questions? Call (800) 444-0197 or r (713) 595-3400 or got to www.usecreditunion.com


What we do
What We Do How
How does USE Credit Union protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does USE Credit Union collect my personal information? We collect your personal information, for example, when you
  • open an account or deposit money
  • pay your bills or use your credit or debit card
  • apply for financing
We also collect your information from others, such as credit bureaus, affiliates, or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.

Definitions
Definitions Example
Affiliates Companies related by common ownership or control. They can be financial or non-financial companies.
  • USE Credit Union does not share with our affiliates
Non-affiliates Companies not related by common ownership or control. They can be financial or non-financial companies.
  • USE Credit Union does not share with our nonaffiliates so they can market to you.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you.
  • Our joint marketing partners include insurance companies