Disclosures

EFT Disclosure

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Mobile Deposit Disclosure

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Third Party Web Linking Disclosure

Any links on the USE Credit Union website to third party websites are provided solely for your convenience. By clicking on any link to a third party website you acknowledge that:

  • You are leaving the USE Credit Union website
  • USE Credit Union does not operate, monitor, or control the content of any other website
  • USE Credit Union does not represent either the third party or the member if the two enter into a transaction
  • USE Credit Union does not endorse, adopt or have any responsibility for any information on any other website
  • Security and privacy policies on the third party sites may differ from those practiced by USE Credit Union

While we believe these resources are reliable, we are not responsible for and do not guarantee the products, services, information, or content provided by the third party.

Privacy Notice Disclosure

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Funds Availability Policy Disclosure

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Complaint Notification

If you have a problem with the services provided by this credit union, please contact us at:
USE Credit Union
24909 Kuykendahl Rd.
Tomball, Texas 77375
713-595-3400 or info@usecreditunion.com

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If any dispute is not resolved to your satisfaction, you may also file a complaint against the credit union by contacting the Texas Credit Union Department at 914 East Anderson Lane, Austin, Texas 78752-1699, Telephone number : (512) 837-9236, Website: www.cud.texas.gov

Access to Credit Union Documents

As a member of the credit union, you are entitled to review or receive a copy of the most recent version of the following credit union documents:

  • Balance sheet and income statements
  • A summary of the most recent annual audit
  • Written board policy regarding access to the articles of incorporation, bylaws, rules guidelines and board policies and copies thereof
  • Internal Revenue Service Form 990

To request any of these documents, please write to:
USE Credit Union
24909 Kuykendahl Rd.
Tomball, TX 77375

Visa Credit Card Disclosure

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MasterCard Credit Card Agreement

To receive a copy of the MasterCard credit card agreement please call us at 1-800-444-0197

Inactive Accounts

Credit Unions are legally required to report and remit the member’s assets to the state of Texas once the “dormancy period” has expired. USECU makes several attempts to contact the member before reporting the member’s assets to the state of Texas.

The state of Texas determines the length of time an account can be inactive before it is reportable to the Texas Comptroller of Public Accounts.

Texas Unclaimed Property Official Website
www.ClaimItTexas.org
1-800-321-2274

Or email requests to
Searching & Claiming – unclaimed.property@cpa.texas.gov
Property Auctions – unclaimed.auction@cpa.texas.gov

Or Walk-In Visits to
Hours: Monday – Friday, 8:00 am – 5:00 pm CST
Unclaimed Property
LBJ Building
111 E 17th St
Austin, TX 78711

Or mail requests to
Texas Comptroller of Public Accounts
Unclaimed Property Claims Section
P.O. Box 12046
Austin, Texas 78711-2046