Information Collected and Stored Automatically
For site security purposes and to ensure that this service remains available to all users, USECU employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
For site management, information is collected for statistical purposes. Computer software programs are used to create summary statistics, which are used for such purposes as assessing what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas. No personal information, such as your name or address, is collected or used for this analysis. We collect no information that would identify you personally.
We automatically collect and store only the following information about your visit:
- The internet domain (for example, “xcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website
- The date and time you access our site
- The pages you visit and the result of the request, such as image or query
- Other status codes and values resulting from the Web server responding to the request received: HTTP status code, Windows NT code, number of bytes sent, number of bytes received, duration (in seconds) to fulfill the request, server port number addressed, and protocol version.
USECU does not use “cookies” on its main website, however it does use session “cookies” on its NetBranch website. USE CU uses session “cookies” which are set to expire when your browser is closed. We do not retain any of the information obtained in the “cookie” for marketing purposes and USE CU does not give, sell or transfer personal information to non-affiliated third parties except as allowed by applicable law or without proper disclosure. (A session “cookie” is a file placed on your hard drive by a website that expires when you close your browser. Since the session “cookie” is temporary, it cannot be used to track a visitor and therefore has much less security concerns than a persistent “cookie”.) You can set your browser to warn you when placement of a cookie is requested and decide whether or not to accept it.
Information Collected from E-mails and Web Forms
When you send us personally identifying information, for example, in an electronic mail message containing a question or comment or by filling out a form that emails us this information, we use this information to fulfill or respond to your requests. We may store these requests to provide us with the information for future improvements to our website. We may forward your E-mail to other USECU employees who are better able to respond to your request. USECU may also use this information to help us do our work. We do not create individual profiles with the information you provide. USECU does not give, sell or transfer personal information to non-affiliated third parties except as allowed by applicable law or without proper disclosure.